We can do this remotely by using AnyDesk. Olive & Lake can help you to set up your IMAP emails on Thunderbird. Check your email, password and IMAP settings to see if you have any mistakes. If the verification has failed, you will go back and check that you have your settings correct. To add an email account to Mozilla Thunderbird for Mac or Windows: Ensure that you have already created the desired email account in your hosting account’s cPanel. The Mail Account Setup dialog box will open the first time that you open Thunderbird. If your details are correct, you can check and send your email. Thunderbird will take a few seconds to verify the settings are correct. If you don't have it, please contact us and we can send it to you.Īfter completing the IMAP set up, you can click "Done" on the bottom left corner. You will be provided all this information when you become a customer of Olive & Lake. Always choose "All Certificates" if given the option.) Security: SSL (sometimes it might say SSL - All Certificates. Or connect to your account using the POP email protocol to download messages from your inbox to Thunderbird. Password: this is the email password in your cPanel account. Set up the Mozilla Thunderbird email client to connect to your account using IMAP and get access to messages, your online folders, and other features. The example below will show you where to enter the details. When you are ready, click on the "Manual Config" to set up your IMAP account. Select "Remember Password" so you don't need to type your password each time you open Thunderbird. If you are a customer of Olive & Lake, we can provide all the details required. Under "Accounts", you can click the "Email" to start setting up your IMAP account.Īfter clicking "Email", you will need to add your username, email address and password. First of all, open Thunderbird on your computer.
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